1. Introduction
This Privacy Policy explains how D. VOLKOV GROUP LTD ("Yasumaki") collects, uses, stores, and protects your personal data in compliance with the General Data Protection Regulation (GDPR).
2. Data Collected
We may collect the following types of personal data:
- Identity and contact data: name, phone number, email address, delivery address;
- Payment data (processed only via third-party providers such as VIVA Wallet, Wise, Stripe, PayPal);
- Order history and preferences;
- Website usage data (via cookies and similar technologies — see our Cookies Policy).
3. Purpose of Processing
We process your data for the following purposes:
- To process and deliver orders;
- To improve our services and user experience;
- To send marketing content, promotions, and updates (if consented);
- To comply with legal and regulatory obligations.
4. Legal Basis
The processing of your data is based on:
- Performance of a contract (Art. 6(1)(b) GDPR);
- Legitimate interests (Art. 6(1)(f) GDPR);
- Consent for marketing activities (Art. 6(1)(a) GDPR).
5. Data Sharing
Your data may be shared with:
- Trusted payment processors (e.g., VIVA Wallet, Wise, Stripe, PayPal);
- Delivery staff and logistics partners;
- IT infrastructure and analytics service providers.
- We do not sell your personal data to any third parties.
6. Data Retention
Your personal data is retained only for as long as necessary for the purposes outlined in this policy or as required by applicable law.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data;
- Request correction or deletion of your data;
- Withdraw consent for processing (where applicable);
- Lodge a complaint with your local data protection authority.
- To exercise any of these rights, please contact us using the details below.
8. Marketing Communications
As our customer, you may receive SMS messages, emails or push notifications from Yasumaki about our own offers, new dishes and events. We send them on the basis of our legitimate interest in keeping our customers informed (Art. 6(1)(f) GDPR) or your consent, where required.
Every promotional SMS contains a link to unsubscribe in one click. You can also opt out at any time by writing to [email protected]. Opting out does not affect your orders.
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance website performance and personalize content. For more details, please refer to our separate Cookies Policy.
10. Personalised Website Analytics
When you are signed in to your account, place an order or open a personal link from our SMS, we link your visits to our website to your customer profile: pages and dishes viewed, items added to the cart, time spent on the site and whether you opened our message.
We use this only to improve our menu, offers and website and to measure how useful our messages are (legitimate interest, Art. 6(1)(f) GDPR). This data is not sold or used for third-party advertising and is kept for up to 13 months. You can object at any time by writing to [email protected].
11. Contact
D. VOLKOV GROUP LTD
Email: [email protected]